How to fix Error “not registered on network”

How to fix Error “not registered on network”

If a message appears on your mobile that says “not registered on network”, it could be caused by a hardware or software problem.

However, in many cases, it is due to simple problems with quick solutions, which can make your mobile work again. It is a fairly common problem with Android devices across all brands and operators.

Most of the time, the user simply needs to restart the device or activate and deactivate airplane mode again, and this usually solves the problem of the unavailable mobile network.

However, sometimes it is necessary to re-register the phone and reconnect it with the operator.

These solutions for devices that appear as not registered on network, will serve you for both Android and iOS mobiles, and apply to all brands and models of mobiles, including, among others, Nokia, Samsung, iPhone, Motorola, Xiaomi phones, Sony, Blackberry, Apple, LG, Panasonic, Huawei and Sony Ericsson.

Without further ado, let’s discuss the possible causes and solutions for when your mobile appears as not registered on network.

How to fix a mobile that appears as not registered on network

1. Restart the device

Whenever a problem arises with an Android device, the simplest step is to restart your device.

To do this, you need to hold down the power button until a message appears to restart the phone, then select it and wait while the device turns on.

how to restart android device

This will clean up the RAM on the device and allow the operating system to start from a new starting point. Most of the time, this will fix any problems you find on your device.

2. Activate and deactivate “airplane mode”

If restarting the device did not work, another common solution when your mobile is not registered on the network is to swipe down from the top of the device screen to open “notifications” and select “airplane mode” in the quick action bar in the top.

airplane mode

Once selected, there may be a message confirming the selection: press OK and wait a few seconds, then return to the action bar and deactivate “airplane mode“.

What this does is disconnect the mobile from any signal and then reconnect it. When this method fixes the problem, it is usually because the device was unable to successfully jump from one signal to another, leading to the device behaving as if it were turned off.

This problem often occurs when you drive through areas where there is no signal.

3. Manually select your network operator

Sometimes, the mobile must be manually directed to locate your network operator. This is very much like searching for a Wi-Fi connection and selecting it manually when the device has difficulty doing it automatically.

Manually select your network operator

Try the following:

  • Open configurations.
  • Mobile networks option.
  • Network operators and wait while scanning the area for mobile connections.
  • Select your network operator from the list.
  • Check if the problem was solved.

4. Check the SIM card

Regardless of the operator, mobiles use a SIM card, which you can access by opening the back cover of the device and locating what looks like a microSD card inserted in a slot near the battery.

Turn off your mobile and carefully remove the SIM card.

If your mobile does not recognize the SIM card, inspect for signs of damage. If everything looks good, be sure to re-insert it without forcing it into the slot.

Sometimes, the card can be displaced from your site , for example by the impact of a fall, causing the device to display the notification “not registered on network”.

5. Water damage

how to fix water damaged phone

Mobiles, like any other electronic device, are very sensitive to contact with water.

If your mobile phone got wet, and although it seems that everything remains the same, the water could have damaged the components responsible for connecting to your provider.

Unfortunately, water damaged mobiles cannot be easily repaired and generally have to be replaced, or repaired by replacing the motherboard or other parts that may have been damaged or corroded due to excessive moisture.

In this article we give you some indications to fix a water-damaged phone, but if you do not succeed, you will have no choice but to take it to a trusted mobile repair center.

6. Something more about wireless networks

All mobile devices come with a wireless network connection that allows users to make calls to anyone outside of their network coverage.

And they work through different types of technologies. Different network service providers often do not use the same mobile network technology.

  • GSM : Global Mobile Communications System. It is the most widely used mobile network worldwide. Some more technologies that are incorporated into the GSM standard include GPRS and EDGE. They provide faster data transfer in 2g GSM networks known as abbreviated high-speed downlink packet access as HSDPA.
  • CDMA : Code Division Multiple Access. It is a newer mobile network technology that comes with increased data transmission capacity. For the 3g CDMA standard, the built-in technology is Evolution-Data Optimized or EV-DO.
  • LTE : Long-term evolution. It is the generation of mobile technology called 4g.
  • WiMAX : is another new entrant into the world of mobile technology. It is a close competitor to LTE and the first 4g network developed by Sprint. The HTC Evo was the first 4g phone they developed.

7. Select Your Carrier Manually

The majority of phones will automatically select the appropriate network provider. However, if your phone continues to display the aforementioned error, you can try manually selecting a carrier to see if that works.

To receive cell signals, you must still be in a network coverage-enabled area.

  • Open the Settings app and navigate to Wi-Fi & network > SIM & network > [your SIM] > Network providers
  • Disable Select automatically.
  • Locate and tap your carrier’s name from the list.

8. Check and Update Your APN Settings

While APN settings have little to do with why your phone isn’t registering on the network, you can edit and fix these APN settings, which may resolve your issue.

If you don’t know what your APN settings are, call your carrier from another phone to find out.

  • Navigate to Wi-Fi & network > SIM & network > [your SIM] > Access Point Names in Settings.
  • Check that your APN is correct by tapping it in the list. 
  • If necessary, change the APN.

[Read more: How to Fix com.wssyncmldm?]

9. Update Your Phone’s  Latest Software

To ensure that your Android phone is free of bugs, it must run the most recent software version. If you are unsure of the version of your phone or have not updated it in a long time, it is time to do so.

Updating your Android phone is free and can be done without the use of a computer.

  • Navigate to the Settings app and then to the bottom, tap System.
  • Select System updates and install any Android updates that are available.

10. Reset the Network Settings On Your Phone

Your network settings allow your phone to connect to different networks. If there is a problem with these settings, or if one of the settings options is corrupt, resetting these settings may help.

You’ll need to reconfigure your network settings after you’ve reset them in order to connect to your networks, such as your Wi-Fi connection.

  • On your phone, open the Settings app.
  • On the next screen, tap System and then Reset options.
  • Select Reset WiFi, mobile, and Bluetooth.
  • Tap Reset settings after selecting your SIM card from the dropdown menu.

11. Contact Network Service Provider

If you have tried all of the above methods and still have the same problem, you can contact your network provider for assistance. They may only assist if the problem is on their end.

Many times, the problem is on the company’s end, and you simply have to relax and wait until the problem is resolved. The issue usually arises as a result of SIM card damage caused by scratches while swapping between mobile phones.

In that case, you must replace the old SIM card with a new one.


In some remote areas, there may be poor reception, and sometimes the signals do not reach the mobile, and this is simply because the signal is low or null in that area.

As soon as you are in an area where the signals are strong, the transmitter will be close and the strength of the signals will increase. If there is no coverage, the mobile network will not be available.

If your device appears as not registered on network, you will not be able to make or receive phone calls, send text messages or connect to the Internet unless you are using Wifi. On the other hand, if your mobile does not connect to Wi-Fi, it is probably a problem.

Many people factory reset their devices when they have the problem of “not registered on network”, without considering the consequences. And in most cases they forget to make a backup.

Always make sure to make a backup if you decide to restore your phone, because when you do, you will erase absolutely everything.

On the other hand, any damage to the software of a device can cause any type of problem, such as the mobile not charging well, until the mobile gets very hot.

For this reason, it will always be best to trust expert hands when faced with any inconvenience of our mobiles. Do-it-yourself often brings more problems than solutions.

Check Some Other Errors:

Mobile Network Not Available

Samsung keyboard keeps stopping

Any questions you have regarding the error message “not registered on network” you can leave it in the comments.

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